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About Us The team at Accutec combines many years of experience with call centers large and small. We’ve been on the front lines helping companies get established, grow and plan for change. We evaluate new technologies and services, revamp and reorganize their operations and processes, develop outsourcing and virtual call center programs, and conduct business case analysis.Read more → -
Call Centers in the Philippines Business Executives expect the Philippines to continue growing at a fast pace and move up to higher-value services like accounting, processing insurance claims and Financial Collections. Five years ago many clients would ask if customer calls could be handled in the Philippines. From that he said, “Not only can we provide world class service here in the Philippines but how can your company not afford to be here?”Read more → -
Call Center Success The rise of what is known as business-process outsourcing (BPO) in the Philippines has been nothing short of phenomenal. The very first calls weren’t taken until 1997, but today the sector employs 638,000 people and enjoys revenues of $11 billion, about 5 percent of the country’s GDP.Read more →
The Growing Philippine Call Center Industy.
Recently the Philippines even overtook India, long the biggest call-center operator in the world, in “voice-related services.” The country now employs more that 400,000 people at call centers, India only 350,000. The Southeast Asian upstart, with a population of 101 million, is unlikely ever to surpass the Indian population of 1.2 billion people. The Philippines because of their very strong American English accent and skills can offer a range of outsourcing services, which also include all kinds of information-technology services.
Yet, given its extraordinary growth so far, it is hard to ignore the Philippines’ projection that its BPO industry could add another 700,000 jobs by 2016 and generate revenue of $25 billion. At that point the industry would make up a tenth of the country’s GDP.
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About Us The team at Accutec combines many years of experience with call centers large and small. We’ve been on the front lines helping companies get established, grow and plan for change. We evaluate new technologies and services, revamp and reorganize their operations and processes, develop outsourcing and virtual call center programs, and conduct business case analysis.Read more →
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Call Centers in the Philippines Business Executives expect the Philippines to continue growing at a fast pace and move up to higher-value services like accounting, processing insurance claims and Financial Collections. Five years ago many clients would ask if customer calls could be handled in the Philippines. From that he said, “Not only can we provide world class service here in the Philippines but how can your company not afford to be here?”Read more →
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Call Center Success The rise of what is known as business-process outsourcing (BPO) in the Philippines has been nothing short of phenomenal. The very first calls weren’t taken until 1997, but today the sector employs 638,000 people and enjoys revenues of $11 billion, about 5 percent of the country’s GDP.Read more →