About Us
AccuTec - Accurate Technologies
The team at Accutec combines many years of experience with contact call centers large and small. We’ve been on the front lines helping companies get established, grow and plan for change. We evaluate new technologies and services, revamp and reorganize their operations and processes, develop outsourcing and virtual call center programs, and conduct business case analysis.
Contact centers today face many challenging situations: making decisions on multi-channel customer contact, migrating to VoIP, consolidating or expanding centers, designing a new call center, building a solid technology infrastructure for the future, and much more. We recognize many companies need to bring in experts to help them introduce new initiatives or optimize the strategic value of their technology and operations.
Whatever project we’re working on – whether for a Fortune 500 or a small to medium business – clients rely on our thoughtful perspective and empowering approach to drive results. By leveraging our years of experience and proven methodologies, we bring value to any project with our depth and breadth of knowledge.
The bottom line? Accutec is an independent consulting firm that loves contact centers and the interesting challenges they offer. We provide unbiased, objective perspectives based on our deep experience with operations, organizations, processes, and technologies.
We take great pride in our ability to exceed client expectations by taking a partnership approach, working closely with clients to achieve their business goals through meticulous planning and execution of projects.
Contact centers today face many challenging situations: making decisions on multi-channel customer contact, migrating to VoIP, consolidating or expanding centers, designing a new call center, building a solid technology infrastructure for the future, and much more. We recognize many companies need to bring in experts to help them introduce new initiatives or optimize the strategic value of their technology and operations.
Whatever project we’re working on – whether for a Fortune 500 or a small to medium business – clients rely on our thoughtful perspective and empowering approach to drive results. By leveraging our years of experience and proven methodologies, we bring value to any project with our depth and breadth of knowledge.
The bottom line? Accutec is an independent consulting firm that loves contact centers and the interesting challenges they offer. We provide unbiased, objective perspectives based on our deep experience with operations, organizations, processes, and technologies.
We take great pride in our ability to exceed client expectations by taking a partnership approach, working closely with clients to achieve their business goals through meticulous planning and execution of projects.